Product Replacement

For international orders, product replacement is handled through our Return Procedure.

The returned product must be sent together with a completed Return Form. If the form is not included in the product box, you can download it from our Product Returns page. The return address is provided in the Return Form.

Once we receive and inspect the returned product, we will refund the purchase amount to the bank account provided in the Return Form within 14 days.

To receive the desired size and/or model, you need to place a new order through our online store.

We recommend informing us that you are sending a return shipment. You can do this by sending us a text message via Viber or WhatsApp.

The cost of returning the product is the responsibility of the customer and is non-refundable.

Contact Us

Viber / WhatsApp: +359 878 959 971